SEE YOUR WAY CLEAR

STRATEGIES FOR SUCCESS IN THE NEW REALITY

SAP and SAPience.be again partnered to present the two most important business and technology events of the year: SAP World Tour 09 and 3rd SAPience.be Technology Day. Both events were held June 3 and 4, 2009, at the SAP Lounge Vilvoorde.

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SAP Education brochure (PDF)

PRESENTATIONS DAY 1 - June 3, 2009

On Day 1, the SAP World Tour 2009 provided business-oriented decision makers with valuable insight and best practices so they can solve key business challenges. This year, dedicated tracks were lined up:

Track 1: Industry-specific track for Utilities companies.
Track 2: Industry-specific track for Public & Transportation organizations.
Track 3: Solutions for small and midsized enterprises.

9.30-9.40	Welcome and Introduction by Danny Van Heck, Managing Director, SAP Belgium & Luxembourg Download presentation (PDF)
9.40-10.30	SAP Business Suite - New Tools for a New Economy: How to be a Winner in the New Reality by Kenneth Stevens, Head of Solution Sales, SAP Belgium & Luxembourg Download presentation (PDF) Value delivered in uncertain times - Value Academy and Benchmarking programs by SAP, Victor Lemmens, Principal Value Engineering EMEA, SAP Download presentation (PDF)	KMO – "Hoe maken onze bedrijven het verschil in de huidige economie" Patricia Ceysens, Vlaams minister van Economie, Energie, Buitenlandse Handel en Wetenschapsbeleid PME – "Comment nos entreprises peuvent faire la différence dans le climat économique actuel" Patricia Ceysens, ministre flamand de l'Economie, de l'Energie, du Commerce extérieur et de la Politique scientifique
10.30-11.00	COFFEE BREAK

BREAKOUT SESSIONS
TRACK 1	TRACK 2	TRACK 3	TRACK 4	TRACK 5	TRACK 6
Utilities	Public Sector & Transportation	SME	Financial Excellence	Operational Excellence	Superior Customer Value
PROFILES
Utilities Decision Makers	Public Sector & Transportation Decision Makers	SME Decision Makers	Office of the CFO	Office of Logistics/ Manufacturing/Purchasing/ R&D/Projects	Office of Sales/Marketing/ Customer/Service
11.00-11.45
Latest and future developments by SAP helping Utilities companies meet business challenges in a changing energy market Maher Chebbo, Vice President Utilities, SAP EMEA	Performance and risk management in public services: providing performance results, real-time accountability and transparency with SAP Michael-Patrick Crowley, SAP-BusinessObjects Government Marketing Director, SAP	SAP Business All-in-One Fast-Start: Driving Quicker Results Johan Mine, Business Development Manager SME, SAP Belgium & Luxembourg Details Download (PDF) Customer case: Fast Start implementation at Taurus-i Ingmar Christiaens, Managing Director, Taurus-i and Ann Franssens, Managing Director, Oasis Details Download (PDF) Customer case: Vandeputte Group using SAP IS-Retail as a wholesale company Peggy Daneels, IT Manager, Vandeputte and Patrick Carmans, Managing Director, CTAC Details Download (PDF) Customer case: Enhanced business support with SAP at Belgian Skyshop; ready for growth! Nicolas Van Brandt, CEO, Skyshop and JB Dumont, Business Consulting Manager, SkillTeam Details Download (PDF)	SAP solutions for financial excellence, helping CFO’s most efficiently manage companies through an economic downturn Laurent Lefouet - Head of Business User solutions, SAP EMEA	SAP solutions for Logistics, Manufacturing, Purchasing and R&D decision makers to enable improvements in operations and margins in a challenged economic climate Patrick Crampton-Thomas, Head of Business Suite - Global Solutions Business Development, SAP EMEA	How the new capabilities of SAP CRM 7.0 can help sales, marketing and customer service professionals to do more with less Stephane Colin, Solution Expert CRM, SAP
Details Download (PDF)	Details Download (PDF)		Details Download (PDF)	Details Download (PDF)	Details Download (PDF)
11.50-12.35
Enterprise Asset Management - SAP's Vision, Strategy and Best Practices (Compatible Units - GIS and Outage Management - Work Clearance Management - Energy Suite) Miquel Carbo, Utilities Business Development, Industry Business Solutions, SAP EMEA	Implementation of a new financial management system for the Belgian Federal Government - Best Practices for implementing an ERP in a Public Sector environment Alain Hurbain, Directeur-General Federal Accountant, Federale Overheidsdienst Budget & Beheerscontrole (FOD B&B), Patrick Kahn, Associate Partner, IBM and Jan Poels, Associate Partner, CSC		Transform your company into a performance driven organization: linking together processes and corporate data to provide a common view of the business with SAP Enterprise Performance Management Kris Van Delm, Solution Expert Office of CFO, SAP Download (PDF) Customer case: Reporting and Budgeting with SAP BPC 7.0 version NetWeaver at Corelio Luc Joren, Group Controller, Corelio and Jeroen Roosen, BI Business Leader, Cernum Download (PDF)	Maximize savings through fast, flexible, and sustainable sourcing with SAP E-Sourcing Thierry Loir, Solution Expert SRM, SAP Customer case: Strategic Sourcing transformation initiative at Belgacom Maité Morcillo, Procurement Process Manager, Belgacom	Deliver superior customer service at a lower cost with SAP Business Communications Management Stephane Colin, Solution Expert CRM, SAP Download (PDF) Customer case: implementation of SAP Business Communications Management at Atos Origin Simon Boontjes, Manager EAS Consultancy, Atos Origin Download (PDF)
Details Download (PDF)	Details Download (PDF)		Details	Details Download (PDF)	Details

TRACK 1	TRACK 2	TRACK 3	TRACK 4	TRACK 5	TRACK 6
Utilities	Public Sector & Transportation	SME	Financial Excellence	Operational Excellence	Best People and Talents
PROFILES
Utilities Decision Makers	Public Sector & Transportation Decision Makers	SME Decision Makers	Office of the CFO	Logistics/Manufacturing/ Purchasing/R&D/Projects	Office of HR
13.30-14.15
SAP for Utilities: Key features for mature reregulated markets (CRM 7.0 - Credit Risk Management - AMI Integration for Utilities - IDE, IDEX and deregulation features) Miguel Gaspar Silva, Industry Director Utilities - Industry Business Solutions, SAP EMEA	Single European Payment Advice (SEPA) implementation at Kind & Gezin Johan Behets, Kind en Gezin	The real added value of Business Intelligence JF Dierckx, Sales Consulting Manager, SAP BusinessObjects Details Download (PDF) Customer case: Computer Profile is using WebIntelligence technology to facilitate Sales and Marketing Managers life in the ICT industry Pierre Mercier, Managing Director, Computer Profile Details Download (PDF) Fast track implementation: Performance Management for strategic and unified reporting. Les Villas de Ganshoren, Serge Colin, CFO & Taurus-I, Ingmar Christiaens, Managing Partner Details Download (PDF)	Maintaining tight control of dynamic contracts with SAP Contract Lifecycle Management Thierry Loir, Solution Expert SRM, SAP Customer case: Implementation of SAP CLM at UCB Marc Senterre, Vice President, IT Corporate Services Relationship, UCB	Enabling portfolio managers to better identify, select, prioritize, and manage organization's projects and benefit from powerful and easy-to-use project management functionality with SAP Project and Portfolio Management Dirk Raemdonck, Solution Expert PLM, SAP	Using SAP Talent Management and SAP Talent Visualization by Nakisa to leverage workforce talent and improve visibility into existing and future talent requirements and competencies Pascal Demat, Solution Expert HCM, SAP
Details Download (PDF)	Details Download (PDF)		Details Download (PDF)	Details Download (PDF)	Details Download (PDF)
14.20-15.05
Customer testimonials on Smart Metering and Superior Customer Value: How revising the field service process can increase efficiency and customer satisfaction Alexandra De Jonge, Advisor Relationships Management and Mobile Field Service, Pidpa and Joris Nagels, Senior SAP Consultant, CapGemini Download (PDF) SPE/Luminus chooses StreamServe Utilities to integrate high volume document processes, reduce call center workload and add client information to all multichannel output Marc Cohen, Account Manager, StreamServe Download (PDF)	Mind3/ERP: Triple SAP Transformation at Belgian Rail Patrick Dewilde, ERP Director, NMBS/SNCB		Corporate-to-bank connectivity offering using shared IP-based messaging with SWIFTNet - SAP Bank Communication Management and Integration Package for SWIFT Frédéric Le Borne and Olivier Geissler, Senior Executives, Accenture	SAP Perfect Plant: The Manufacturing Platform – Delivering World Class Execution Danny Karsai, Solution Expert SCM Download (PDF) followed by SAP MII: Manufacturing Intelligence in Discrete Manufacturing Konrad Pfadenhauer and Hugo Leblanc, SAP MII Solution Architects, Siemens IT Solutions and Services Download (PDF)	Optimize your service operation with SAP Workforce Scheduling and Optimization by ClickSoftware Pascal Demat, Solution Expert HCM, SAP and Hugh Thomas-Davies, EMEA Alliance Director, ClickSoftware
Details	Details Download (PDF)		Details Download (PDF)	Details	Details Download (PDF)

15.35-16.30
Customer cases on Mobile, Optimize IT and Business Analytics: Work force mobilization experience at Eandis and ORES Sven Van Proeyen, IT Project Manager, Eandis and ORES and Pascal Degrelle, IT Architect, IBM Global Business Services Download (PDF) Water treatment organization upgrades to crystal-clear business information Koen Aeyels, ICT Manager, Aquafin & Business Partner Philip Veen Download (PDF) SAP PI 7.1 @ Eandis - From Demand to Service Delivery Philippe Dewever (Project Leader) and Dirk Vandamme (SDM EAI) and Frederic Martens (Designer EAI) Download (PDF) ERP Upgrade and Interactive Forms by Adobe at Elia Bart Bogaers, SAP Competence Center Manager, Elia Download	Vision 2009 : Deployment of a Bus Driver Self Service based on SAP Portal @ STIB/MIVB Benoît Tilmant, Business Analyst, STIB/MIVB and Yüksel Kaya, Senior SAP Technical Architect, Keneos	Manage all aspects of customer relationships and operational processes from start to finish with the CRM functionality in SAP Business All-in-One Stephane Colin, Solution Expert CRM, SAP Details Download (PDF) Managing challenging sales lead times at Floréac. Ensuring sales follow-up through SAP CRM Egon Triest, Sales Manager, Floréac and Koen Matthijs, Sales Manager, Cernum Details	A unified approach to performance and accountability with SAP Governance, Risk Management and Compliance solutions Bjorn Dubois, Solution Expert GRC, SAP Download (PDF) Customer case: Governance, Risk, and Compliance Management: Improving Internal Control using SAP GRC Access Control at SPE Johan Galle, Governance Manager, Karl Baert, Business Delivery Manager, SPE-Luminus and Ronny Vandezande, Manager, Deloitte Download (PDF)	Excellence in supply chain planning with SAP Advanced Planning and Optimization Jan Heerema, SAP SCM Solution Principal, SAP EMEA Download (PDF) Customer case: Creating value: Global Demand Planning Solution at BASF, the chemical company Bertrand Elsner, Senior Consultant, BASF IT Services Download (PDF)	How Recticel implemented an end-to-end review process using SAP HCM Performance Management & online review forms for employees, managers and HR experts Patricia Bracke, HR Professional, Recticel and Werner Smeets, Project Manager, Flexso Details Download (PDF) SWIFT replaced their heterogeneous Excel-based "Merit and Bonus Process" with an integrated global SAP Enterprise Compensation Management Solution Veronique Haubursin, Compensation & Benefits specialist at SWIFT and Lionel Obuchowski, Principal Consultant, Quintisys (part of the Keneos Group) Details Download (PDF)
Details	Details Download (PDF)		Details	Details

16.30-17.15	Closing Keynote: See your way clear - Strategies for success, Bill McDermott, Member of the Executive Board of SAP AG in the area of Global Field Operations Download presentation (PDF)

SEE YOUR WAY CLEAR: Tell a colleague

SEE YOUR WAY CLEAR

STRATEGIES FOR SUCCESS IN THE NEW REALITY

HOW CRITCAL IS TRAININGto your business success?

PRESENTATIONS DAY 1 - June 3, 2009

HOW CRITCAL IS TRAINING
to your business success?